Privacy Policy
Last updated: 2026
Privacy Policy
Last updated: January 2026
Who We Are
Norfolk Banana Benders is a food business based in Norwich. We provide banana bending services. This privacy policy explains how we collect, use and protect your personal information when you visit our website or get in touch with us.
Our contact email: tgf@norfolkbananabenders.co.uk
What Personal Data We Collect
We collect personal information only when you voluntarily provide it to us. This happens when you use our contact form, which asks for:
- Your name
- Your email address
- Your phone number
- Your message
We also automatically collect information about how you use our website through Google Analytics cookies (see the cookies section below).
Why We Collect Your Data
We collect your contact form information because we have a legitimate interest in responding to your enquiries about our banana bending services. This allows us to provide customer service and follow up on potential business opportunities.
We use Google Analytics to understand how visitors use our website so we can improve our services and user experience.
Cookies and Analytics
Our website uses Google Analytics, which places cookies on your device to track how you use our site. These cookies collect information like the pages you visit and how long you spend on them. No personally identifiable information is sent to Google Analytics.
We ask for your consent before these cookies are placed on your device. You can accept or reject them when you first visit our website, and you can change your preference at any time through your browser settings.
For more information about Google Analytics, visit their privacy policy.
How Long We Keep Your Data
We keep contact form information for 12 months after you submit it. After this period, we delete your data unless we have a legal reason to keep it longer. Google Analytics data is retained according to Google's default settings.
Who We Share Your Data With
We do not sell or share your personal information with third parties, except for Google Analytics as described above. Google processes this data on our behalf under a data processing agreement.
Your Rights
Under UK GDPR, you have the right to:
- Access your data: Ask what personal information we hold about you
- Correct your data: Ask us to update or fix inaccurate information
- Delete your data: Request that we erase your information (the "right to be forgotten")
- Data portability: Ask for a copy of your data in a portable format
- Object to processing: Ask us to stop using your data for certain purposes
To exercise any of these rights, email us at tgf@norfolkbananabenders.co.uk with your request. We will respond within 30 days.
Complaints
If you believe we have mishandled your personal data, you can contact us first at tgf@norfolkbananabenders.co.uk.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO), the independent authority responsible for data protection:
- Website: https://ico.org.uk/make-a-complaint/
- Phone: 0303 123 1113